Reference

How sportingbet Protects Your Privacy

Your account details, payment information and play history stay secure with us.

Encrypted account accessPayment data protectionClear data retention rules
sportingbet How sportingbet Protects Your Privacy
REACH OUR TEAM

Privacy Questions and Data Requests

Our support team handles privacy requests around the clock. Contact us via live chat if you want to know what data we hold about you, request…

Live Chat Available 24/7 for immediate privacy questions and data requests.
Email Support Send privacy requests to our data protection team.
Account Settings View your stored data directly in Account > Privacy & Data.
SECURITY AND ACCESS

How We Handle Your Information

Your privacy is built into every system we run. Deposits and withdrawals are encrypted end-to-end — whether you use DANA, OVO, GoPay or QRIS, your payment details never appear in plain text…

Encryption Standard

All payment and account data is encrypted using TLS 1.2 or higher. DANA, OVO, GoPay and QRIS transactions are processed through secure gateways.

Two-Factor Authentication

Enable 2FA in your account settings to add a second verification step at login. We send a code to your registered phone number or email.

Cookie Policy

We use cookies to remember your login, language preference and game history. Reject non-essential cookies in your browser settings at any time.

Data Retention

Active account data is stored while you play. After closure, records are kept for 5 years for legal compliance, then deleted securely.

Third-Party Sharing

We share data only with payment processors, fraud-detection partners and where local law requires. We never sell your information.

Your Rights

Request access to your data, correct inaccuracies, or ask for deletion. Contact our support team via live chat with your account email.

Privacy Policy FAQs

Yes. Go to Account > Privacy & Data to download a full report of your stored information. This includes your profile details, payment history, game records and login logs. The download arrives as a secure file within 24 hours.

We retain game records while your account is active. After you close your account, records are archived for 5 years to meet legal requirements, then deleted. You can request early deletion by contacting support.

All payment details are encrypted and stored separately from your gaming profile. We use TLS 1.2 encryption and process transactions through verified payment gateways. Your payment method is never visible to our game servers.

No. We never sell your personal information. We share data only with payment processors and fraud-detection partners needed to run your account. Local regulations may also require disclosure in specific circumstances.

When you request deletion, we anonymise your profile within 30 days. Your payment methods are removed from our active systems. Archived records are kept for 5 years for legal compliance, then permanently deleted.

Log in to your account and go to Security Settings. Select Enable 2FA, then choose to receive verification codes via SMS or email. You'll enter a code each time you log in from a new device.

Yes. Open your browser settings and delete sportingbet cookies, or reject them when prompted on your first visit. Non-essential cookies can be disabled; essential cookies allow login and payment processing.